10 Overrated Restaurant Chains We Used To Love And 10 New Favorites Taking Over

Tastes change, and so do our go-to spots for a good meal. Some once-iconic chains have slipped into autopilot mode, coasting on nostalgia while flavor and quality quietly took the exit ramp.

Meanwhile, fresh contenders are stepping up with bold menus, better vibes, and something new to crave.

The dining landscape isn’t what it used to be, and honestly, that’s not a bad thing. Let’s take a look at what’s fading and what’s stealing the spotlight.

1. Chipotle

Chipotle
© Duffey Southeast Construction

Once the gold standard of fast-casual dining, Chipotle’s shine has dulled considerably. Those legendary burrito bowls that had us standing in snaking lines now taste formulaic and uninspired.

Portion sizes have shrunk while prices have ballooned, making that $15 bowl of rice and beans feel like highway robbery. The chain’s multiple food safety scandals haven’t helped matters either.

What was once revolutionary has become just another assembly-line experience with inconsistent quality and employees who seem as enthusiastic as DMV workers on a Monday morning.

2. In-N-Out Burger

In-N-Out Burger
© ABC4 Utah

Sorry, West Coast devotees, but the emperor has no clothes! In-N-Out’s mythical status among burger aficionados has created expectations that reality simply cannot match.

Sure, the prices remain reasonable and the ingredients fresh, but the limited menu feels increasingly stale in today’s innovative food landscape.

Those fries—famously cut in-house—somehow manage to go from undercooked to cardboard-dry in approximately 47 seconds.

The cult-like worship and hour-long drive-thru lines make one wonder if we’re all experiencing a collective delusion about just how special these burgers actually are.

3. Olive Garden

Olive Garden
© Meet Chicago Northwest

The endless breadsticks can’t endlessly distract us from the truth: Olive Garden’s Italian food is about as authentic as a $3 Rolex.

Their pasta dishes swim in salty, one-note sauces that would make any Italian grandmother weep.

Remember when those unlimited soup, salad, and breadsticks felt like the deal of the century? Now they’re just carb-loading before disappointment arrives.

The dated décor and menu haven’t evolved meaningfully in decades, leaving this chain feeling like a relic from a time when Americans thought alfredo sauce was exotic cuisine.

4. Taco Bell

Taco Bell
© DC Building Group

Nostalgia is Taco Bell’s secret ingredient, not flavor. Those late-night Crunchwrap Supreme runs in college seemed magical, but the spell breaks when you’re sober and in daylight.

Menu prices have crept steadily upward while portion sizes perform a disappearing act. The constant menu shuffling—adding, removing, and “reinventing” items—feels less like innovation and more like desperation.

Even their hot sauce packets, once reliably sassy and abundant, now come with rationing and recycled quips. The Bell may still toll at 2 AM, but increasingly, we’re answering other calls.

5. Chick-fil-A

Chick-fil-A
© Restaurant Dive

The chicken sandwich that launched a thousand copycats is showing its age. Chick-fil-A’s once-revolutionary sandwich now feels pedestrian compared to numerous competitors who’ve upped the crispy chicken game.

Their legendary service remains impressive, but is it worth those persistent drive-thru lines that clog entire shopping centers?

The menu hasn’t evolved meaningfully in years, clinging to the same limited offerings while charging premium prices.

And let’s be honest—those waffle fries are wildly inconsistent, ranging from perfectly crisp to sadly limp, sometimes in the same order.

6. The Cheesecake Factory

The Cheesecake Factory
© The Mall at Millenia

The Cheesecake Factory’s menu—thick as a novel and twice as exhausting—has become the chain’s albatross.

When a restaurant tries to master everything from pasta to pad thai, mediocrity is the inevitable result.

Portion sizes remain comically large, but quality has taken a nosedive. Those dimly-lit dining rooms with their gaudy Egyptian-Vegas décor feel increasingly like time capsules from a bygone era.

Even their namesake cheesecakes, once the saving grace, now taste mass-produced and uninspired. The Factory keeps churning, but the magic of the product has long since disappeared.

7. Applebee’s

Applebee's
© KLOVER ARCHITECTS

Applebee’s identity crisis continues unabated. Is it a sports bar? A family restaurant? A sad happy hour destination? Not even Applebee’s seems to know anymore.

The food emerges from microwaves rather than actual cooking, resulting in dishes that manage to be simultaneously overcooked and cold in the center.

Their desperate attempts to woo millennials with cheap cocktails can’t mask the fundamental blandness of the experience.

The chain’s slogan should be “When you’ve given up on dinner but still need to eat something.” Even their appetizers—traditionally a chain restaurant strength—have devolved into greasy afterthoughts.

8. Chili’s

Chili's
© Kidder Mathews

The baby back ribs jingle remains catchier than anything on Chili’s menu tastes.

This Tex-Mex-meets-American-grill concept has settled into a comfortable mediocrity that relies heavily on salt, sugar, and nostalgia.

Their once-innovative southwestern egg rolls now feel like relics from the 90s, much like the restaurant’s overall concept.

Service increasingly feels rushed and impersonal, with tablets replacing human interaction at every opportunity.

The sticky tables, confusing menu categories, and food that arrives suspiciously quickly (hello, microwave!) all contribute to an experience that feels increasingly irrelevant in today’s dining landscape.

9. Red Lobster

Red Lobster
© Los Angeles Times

Red Lobster’s famous Cheddar Bay Biscuits remain the chain’s sole redeeming quality. Everything else—particularly the seafood that gives the restaurant its name—falls spectacularly short of expectations.

Rubbery shrimp, fishy-tasting fish, and crab legs that require more effort to crack than the reward they provide inside.

The “endless” promotions feel increasingly desperate, as does the attempt to maintain a fine-dining veneer while serving frozen, mass-produced seafood.

The ocean contains multitudes of delicious creatures, yet somehow Red Lobster manages to make them all taste vaguely of preservatives and disappointment.

10. Texas Roadhouse

Texas Roadhouse
© Developing Lafayette –

The peanut shells crunching underfoot can’t distract from Texas Roadhouse’s increasingly underwhelming steaks. What once felt charmingly rustic now seems like a gimmicky cover for mediocrity.

Those famous rolls with honey butter remain delicious, but they’re increasingly the prelude to disappointment.

Steaks arrive with questionable temperature accuracy, often overseasoned to mask quality issues.

The forced line dancing by visibly uncomfortable servers creates an awkward atmosphere that feels more like hostage entertainment than genuine hospitality. Texas Roadhouse is slowly becoming all hat and no cattle.

11. Cava

Cava
© Boston Magazine

Mediterranean food gets the fast-casual treatment at Cava, but without sacrificing authenticity or flavor.

Their build-your-own bowls feature ingredients that actually taste like they came from someone’s kitchen rather than a factory.

The harissa honey chicken delivers a perfect sweet-spicy balance, while their crazy feta dip should be legally classified as addictive.

Vegetarians aren’t relegated to sad afterthought status here—plant-based options shine equally bright.

Bright, clean interiors and staff who can actually explain what za’atar is make Cava feel like the grown-up Mediterranean spot we’ve been waiting for. No wonder Chipotle execs are sweating.

12. Shake Shack

Shake Shack
© Uhuru Design

Shake Shack pulled off the impossible: making fast food feel special again.

Their perfectly-sized burgers feature beef that actually tastes like, well, beef—with that magical sear that backyard grill masters spend years trying to perfect.

The crinkle-cut fries, once maligned by purists, have found their perfect form—consistently crispy outside, fluffy inside.

Their seasonal shakes and concretes rotate with ingredients that don’t come from a laboratory.

Somehow they’ve managed to scale without sacrificing quality, proving fast food doesn’t have to be a race to the bottom. The higher price point feels justified when you’re not filled with regret afterward.

13. Sweetgreen

Sweetgreen
© That’s So Tampa

Salad chains were once the sad purgatory of lunchtime dining, but Sweetgreen changed all that. Their seasonal ingredients actually taste like they’ve seen soil recently, not just preservative baths.

The genius lies in their dressings and combinations—who knew kale could be something you actually crave?

Their commitment to local sourcing isn’t just marketing fluff; you can taste the difference in everything from their roasted sweet potatoes to their farm-fresh eggs.

The app-based ordering system means your perfectly-dressed harvest bowl is ready when you are, no sad desk salad assembly required. Expensive? Yes. Worth it? Also yes.

14. Dave’s Hot Chicken

Dave's Hot Chicken
© J.E. John Construction

From parking lot pop-up to sensation, Dave’s Hot Chicken has cracked the code on Nashville hot chicken that actually delivers on heat without sacrificing flavor.

Their tenders—juicy inside, shatteringly crisp outside—come in seven heat levels from “no spice” to “reaper.”

The sides don’t feel like afterthoughts, particularly those kale slaw and mac and cheese options that provide perfect cooling counterpoints.

Even the humble slider gets an upgrade with pickles that taste house-made and buns that don’t dissolve into sugary mush.

The no-frills atmosphere and focused menu prove that doing one thing exceptionally well beats doing everything adequately.

15. Raising Cane’s

Raising Cane's
© Wyatt Management

Raising Cane’s singular focus might be their superpower. By offering essentially one thing—chicken fingers—they’ve achieved a level of consistent excellence that jack-of-all-trades chains can only dream about.

Those fingers arrive perfectly moist inside with a distinctively crisp, never-greasy coating that puts other chicken chains to shame.

The secret Cane’s sauce—a tangy, peppery concoction—elevates everything it touches, including those crinkle-cut fries and Texas toast.

Service moves with remarkable efficiency without feeling rushed, and employees seem genuinely happy to be there—a rarity in fast food. Sometimes, simplicity wins.

16. Hopdoddy Burger Bar

Hopdoddy Burger Bar
© Eater Houston

Hopdoddy transformed the humble hamburger from fast food staple to culinary experience.

Their beef is ground in-house daily—a fact you can taste in every perfectly seared, loosely packed patty that retains its juiciness from first bite to last.

The buns, baked fresh throughout the day, achieve that elusive perfect squish-to-structure ratio.

Creative topping combinations like the Llano Poblano with roasted chiles actually enhance rather than overwhelm the beef flavor.

Their parmesan truffle fries—crispy, aromatic, and impossibly addictive—make standard fries seem like sad potato sticks by comparison. The craft beer selection doesn’t hurt either.

17. Urban Egg

Urban Egg
© Urban Egg

Brunch spots often fall into predictable egg-and-pancake monotony, but Urban Egg has reimagined morning dining without sacrificing comfort.

Their locally-sourced ingredients transform familiar dishes—like pancakes infused with seasonal fruit or benedicts featuring unexpected flavor combinations.

The coffee program deserves special mention: properly pulled espresso and pour-overs that don’t taste like they’ve been sitting on a burner since dawn. Their signature morning cocktails feature fresh-squeezed juices and house-infused spirits.

The bright, airy spaces and genuinely friendly service make even waiting for a table (which you likely will) feel less painful than at typical brunch hotspots.

18. Bun Mee

Bun Mee
© Communication Arts

Vietnamese sandwiches get the gourmet treatment at Bun Mee without losing their street food soul. Their banh mi—served on perfectly crusty-yet-light bread—strike an ideal balance between tradition and innovation.

The Sloppy Bun with red curry ground pork delivers complex flavors that somehow remain perfectly balanced, while vegetarian options like the Veggie-Wich with roasted eggplant satisfy rather than disappoint.

House-made pickled vegetables provide that essential brightness and crunch.

The crispy garlic fries with sriracha aioli might be the best side dish in fast-casual dining right now. Fast, affordable, and consistently excellent—the trifecta we’re always seeking.

19. JOA Grill

JOA Grill
© Nation’s Restaurant News

Korean-inspired flavors meet Western cooking techniques at JOA Grill, creating a dining experience that feels both familiar and excitingly new.

Their signature rice bowls feature proteins like bulgogi beef or gochujang-glazed chicken that deliver depth of flavor that chain restaurants simply can’t match.

The banchan-style sides rotate seasonally, offering little bursts of fermented, pickled, and fresh flavors that complement rather than compete with main dishes.

Their house-made sauces—particularly the black garlic aioli—should be bottled and sold.

The minimalist, wood-accented spaces feel designed for actual human comfort rather than Instagram backdrops (though they photograph beautifully anyway).

20. KPOT Korean Barbecue

KPOT Korean Barbecue
© Destination Delaware

KPOT transformed the all-you-can-eat concept from quantity-focused gut-bomb to genuinely enjoyable experience.

Their Korean BBQ and hot pot combo—two distinct Asian cooking styles at one table—creates a customizable feast that’s impossible to get bored with.

The meat quality exceeds expectations, with perfectly marbled beef and pork that need minimal seasoning to shine.

The broth bases for the hot pot side range from subtle to spine-tingling spicy, with fresh vegetables and noodles that absorb all that simmering goodness.

Unlike traditional AYCE spots, the service remains attentive throughout the meal, ensuring your grill stays hot and your plate stays full.